Privacy Policy

Information We Collect

When you interact with our website, we may collect:

• Contact information: name, email, phone number (e.g., from contact forms or quote requests)

• Project details: flooring type, stairs renovation requests, location

• Technical information: IP address, browser type, device, pages visited, and how you use our website

• Marketing preferences: if you sign up for newsletters or promotional emails

We never sell your personal information to third parties.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes

• Schedule services and communicate project updates

• Improve our website, services, and customer experience

• Send you marketing emails only if you have opted in

Sharing Your Information

We do not sell or rent your personal information. We may share information:

• With trusted service providers who help us run our business (e.g., website hosting, CRM, marketing tools)

• When required by law or to protect our rights

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve website performance and functionality

• Analyze website usage

• Provide a better user experience

You can choose to disable cookies in your browser, but some features may not work properly.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption, and other safeguards to keep your data safe.

Your Privacy Choices

You have the right to:

• Access the personal information we hold about you

• Correct or update your information

• Opt out of marketing communications at any time

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when changes were made. Please check back periodically for updates.